Lead the whole system
Commercial strategy and operating discipline move together, with P&L consequences visible in both.
01 / Introduction
Alex Starr builds revenue, strategic relationships, and the operating discipline needed to turn opportunity into durable performance.
His work spans strategic accounts, partnership development, consultative sales, P&L leadership, commercial strategy, and operations across national and complex service organizations.
Read the operating record02 / Operating record
From operational leadership inside a national organization, to commercial transformation, to creating a national claims-services company and its supporting systems.
Operations leadership
Network Planner · Fleet Manager
Directed planning and operating priorities across three Northeast and Midwest regions, supporting major national accounts and service execution tied to approximately $20M in additional business.
Commercial transformation
General Manager
Led commercial and operating strategy as the company expanded into commercial work, grew beyond $15M in annual revenue, and improved gross margin from approximately 35% to 47%.
Company creation
Founder & Chief Executive Officer
Built the market position, commercial model, partnerships, operating structure, client experience, and supporting technology from inception.
03 / Evidence in context
Selected outcomes and the leadership decisions behind them.
Led commercial and operating strategy as All Starr Restoration became a larger regional restoration and general contracting business.
Established the move into commercial work, creating relationships and customer-acquisition channels that diversified the business.
Built market credibility, recurring client relationships, and direct, partnership, and referral channels at The Claims Ninja.
04 / How Alex leads
Commercial strategy and operating discipline move together, with P&L consequences visible in both.
Turn fragmented work into clear ownership, dependable cadence, and decisions people can act on.
Build long-term value through capable teams, strategic relationships, consistent delivery, and better follow-through.