Strategic Business LeaderExecutive profile · 2026

01 / Introduction

Growth,
built to last.

Alex Starr builds revenue, strategic relationships, and the operating discipline needed to turn opportunity into durable performance.

His work spans strategic accounts, partnership development, consultative sales, P&L leadership, commercial strategy, and operations across national and complex service organizations.

Read the operating record
Annual revenue scale
$15M+

Helped grow a regional restoration business into a larger commercial operator.

Commercial mix
40%

Built the relationships and market position that expanded the business beyond residential work.

Client retention
>80%

Sustained through dependable execution, communication, and customer experience.

02 / Operating record

Increasing responsibility.
One commercial thread.

From operational leadership inside a national organization, to commercial transformation, to creating a national claims-services company and its supporting systems.

  1. 01

    Operations leadership

    Western Express

    Network Planner · Fleet Manager

    Directed planning and operating priorities across three Northeast and Midwest regions, supporting major national accounts and service execution tied to approximately $20M in additional business.

  2. 02

    Commercial transformation

    All Starr Restoration

    General Manager

    Led commercial and operating strategy as the company expanded into commercial work, grew beyond $15M in annual revenue, and improved gross margin from approximately 35% to 47%.

  3. 03

    Company creation

    The Claims Ninja LLC

    Founder & Chief Executive Officer

    Built the market position, commercial model, partnerships, operating structure, client experience, and supporting technology from inception.

03 / Evidence in context

Results without
the theater.

Selected outcomes and the leadership decisions behind them.

Revenue scale
$15M+

Led commercial and operating strategy as All Starr Restoration became a larger regional restoration and general contracting business.

Commercial expansion
40%

Established the move into commercial work, creating relationships and customer-acquisition channels that diversified the business.

Second-year growth

Built market credibility, recurring client relationships, and direct, partnership, and referral channels at The Claims Ninja.

04 / How Alex leads

Calm authority.
Clear ownership.

01

Lead the whole system

Commercial strategy and operating discipline move together, with P&L consequences visible in both.

02

Make complexity usable

Turn fragmented work into clear ownership, dependable cadence, and decisions people can act on.

03

Earn durable growth

Build long-term value through capable teams, strategic relationships, consistent delivery, and better follow-through.